Return a product; Vodafone UK. However, customers should get a refund for the postage costs they paid Research found many shops hold on to the cash unless asked for it It means shops could be ⦠I entered the last digit of my correct number wrong which was 1 but instead I entered 4. Not this time. It was meant to be £35 per month and included 1000 minutes, unlimited texts and IGB internet. As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more. You should have contacted Vodafone and requested to return the order. No call to the primary account holder (me) nor the phone user. 24/7 support in the My Vodafone app. We'll need your name, account number, address, telephone number and other personal information. Trying to get a Vodafone pay-as-you-go refund Going round in circles to get back £420 credit Seeing red after confusing messages from Vodafone about a refund on a PAYG account. My first bill in October was for almost £200 instead of £35. We have paid £22 +VAT for over 10 months and they refuse to refund the overcharge. You can cancel your prepaid service by giving us a call on 1555 from your Vodafone phone or 1300 650 410 from any phone. If youâve received an email or letter from Vodafone please email us at 30dayrefundsnz@vodafone.com with your bank account details, your name and your old Vodafone account number. The Return to Court series presented by Vodafone highlights the daily work-life balance challenges that our athletes and staff have overcome during the course of the pandemic in order to get back on court for the 2021 season,â said Sarah Taylor, Wasps Netball Franchise Manager. when calling 191...its so annoying!!! With access to live TV, catch-up services, plus our choice of content partners we believe that our customers can get all the entertainment they want in one easy bundle from Vodafone.â As part of Vodafone Together, customers can enjoy unlimited data and access to 5G in more places across Europe than any other operator at no extra charge. In the meantime, some networks may offer to shift unused top-up credit to other PAYG mobiles on the same network (e.g. If you need help email Anna Tims at your.problems@observer.co.uk or write to Your ⦠These companies do not refund or transfer the recharged money to any other account. can anyone tell me how long it takes to get a refund from Vodafone if they have agreed to it? Weâve recently contacted a number of our former Broadband customers to let them know we owe them a refund. As a âgesture of goodwillâ Vodafone has agreed to a refund. Return to a Vodafone retail store. Rs.250.00 . About us; For investors; News Centre; Sustainable business; Why choose us? The post office didn't know what to do with it, and sort of expected me to pay for it. Youâll get your final bill within 22 ⦠Weâll add this to your final bill along with any outstanding charges on your account â for example, any final subscription payments you may have. As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more. 3. So please take necessary action. It has been one months passed. Overcharged by Vodafone? During this period, you will get to access 24/7 customer support via telephone, email, and chat. Got a question about your device, bundle or any of our services and products? O2 confirmed its a scam linked to the Pedometer on Andriod. Ring 033 3304 0191 from any other phone (mobile or ⦠24/7 support in the My Vodafone app. If youâre moving to another network (such as Virgin Media) or no longer need broadband then you will need to get in touch with Vodafone to cancel. Nor can I get a PACS to transfer my number as their online software doesnât work!! O2 to O2), or let customers put leftover credit towards a new mobile contract. Monthly contract credit refunds are available from the big four network providers. How to cancel your order, or return it within 14 days. As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more. If you have any credits or refunds on your account, we'll take these off your final bill too. It could have been worth trying to get a refund via the chargeback scheme where a customer's bank asks for money back from the supplier's bank. Vodafone Smart Tech devices are shipped from Netherlands to United Kingdom. I said 'send it, give me proof of postage, and if it gets there it gets there'. In the UK, it isnât possible to get a refund for unused Pay As You Go credit, nor is it possible to transfer your credit to another network. Return the phone to: Vodafone Returns Network Satisfaction Guarantee, 1 Sandyford Business Park, Burton Hall Avenue, Sandyford Industrial Estate, Dublin 18. In case he is a gentleman he will agree and do it. So I want to refund my security money i.e.